Hillpoint Woods Apartments

Reviews

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  Current Resident of Hill Point Woods Apartments. Been here since 2012 I STRONGELY Recommend not living here. LOTS OF PROBLEMS: 1. Bugs. There are so many BUGS that infest the apartment its unbelievable. I had to put down glue traps to see how many I can catch. And in just 1 day I caught 3 -4 per glue trap. THAT MANY! They were in our couch, shoes, and even Bed. 2. Privacy. They come into your apartment WITHOUT your permission. 2 instances happened. So one day the apartment complex sent us in a damage notice... telling us there was damage to our door frame inside our apartment. There was cause our dog damaged it. But I asked my wife how would they know cause they weren't in our apartment. Then on the letter they said they noticed the damage on a day me and my wife were both at work. That got me upset cause Im not OK with people coming into my apartment inspecting things. 2 instance. Wife was home alone, and just got out of the shower. She was walking to the bedroom when the door just suddenly opened... turns out it was them coming to inspect something. Didn't even knock. 3. Stupidity. So my wife took out the garbage one day. As she approached the bin she noticed it was full to the brim, so she put the bags she was carrying on the side of the trash bin. We then get a notice from the management telling us we owe them $75 for the bags we left outside of the trash bin. When we confronted them about what we were supposed to do with the trash? They told us to put it back in the house. LOL. 4. Mail. If you live here forget about packages from US Mail. The mail man is so lazy here he just drops em off at the main office where you have to go and get it. The Apartment Complex allows this. UPS and Fed Ex still do their job and deliver to your door. 5. CHEAP thermostat. The thermostat they give you is something you buy for a $ 1 at The Dollar store. Its that cheap. Doesn't even work. In winter we have to play with it hoping it turns on. Sometimes you have to wait 30 min for it to start. What I find shocking is this place is more expensive than my previous apartment which I paid a lot less yet got a WORKING thermostat. 6. ULTIMATE STUPIDITY. So if your late 1 month on your utilities the apartment complex takes over your account. They don't tell you this, so you keep paying the Utility company. SO what happens is we got a letter saying we owe HUNDREDS of dollars in utilities. You can imagine how mad we were when we said we've been paying. We had the bills to prove it. The apartment complex says that your supposed to pay them if your late once. So we have to work with the utility company to get back money we been paying them and instead give it to the apartment complex. HOW STUPID IS THIS! Im STRONGELY recommend.... DO NOT LIVE HERE! The management office goes through personnel like water. Every 2 months they have new people. I can imagine these practices are why the turnover rate is so bad.
  By Jean M, June 16, 2017

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